Política de reembolso

Your order will be processed for production within 1-3 business days from placing your order. Production completion can take up to 7 additional days. Please expect an additional 3-5 business days for shipping transit times, if applicable.

BEFORE YOU SHOP: Please check all product sizing specifications (located under each product) as your order is not returnable nor refundable. Feel free to call Big Frog Custom T-Shirts & More of Green Hills at (615) 915-2373 (Monday - Friday 9AM - 5:30PM) with any questions regarding sizing/products.

FOR PICK UP ORDERS: A pick-up notification will be shared via email when your order is ready for pick-up at Big Frog Custom T-Shirts & More of Green Hills (located in Nashville, TN).

FOR SHIPPED ORDERS: Tracking information will be shared via email once your order has shipped.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Please check all product sizing specifications (located under each product) as your order is not returnable nor refundable

Unfortunately, we cannot accept returns on sale items or gift cards.